Services

How we help

Your customers and employees want change. We help you design resilient products, services and workplaces by bringing inclusive and climate friendly perspectives to the table.

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Build better products:

Inclusive design as a concept can appear to be very “theoretical”. We provide tangible design tools, side by side coaching, market research, and co-design facilitation to help teams gain product insight and apply a DEI and sustainability lens as they work.

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Level up your DEI strategy:

Your DEI strategy shouldn’t stop at recruitment. Diversity, equity and inclusion is most effective when it is operationalized and woven into the fabric of your organization at every level. Through consultation with your leadership, employees and customers we help co-create a robust, data driven strategy that brings DEI to life.

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Educate your team:

Our experiential workshops help participants learn and practice inclusive, responsible, and planet-centric design. Workshops are tailored to a wide range of audiences including Product, UX and Innovation teams, HR, and executive audiences.

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Design better:

Our design audits assess the way your team builds. We consider your outputs, how work gets done, what your user data is telling us. Our comprehensive report outlines gaps and opportunities within your design practice that will allow teams to ultimately produce more inclusive and sustainable outcomes.

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The Pause and Effect team designed and executed a thoughtful audit of our product development process. They were able to summarize many trends into a cohesive report, helping us concretely identify and name gaps we previously felt but couldn't quite put our finger on. Their audit helped us begin important conversations on how we can create a more inclusive customer experience at Outschool. We were so happy with the audit that we are continuing to work with Pause and Effect to address some of the product, research and marketing gaps they identified.

Jing Jin

Design Lead

We are a team of anti-oppression consultants, designers, and eco futurists. We believe that organizations have the power to create access, change systems and radically reimagine possibilities through thoughtful and responsible design. If the system has been designed to oppress, it can be redesigned to liberate.