Pause and Effect is an inclusive design consultancy.

We work with forward-thinking teams to create impactful and inclusive products, services and brands. Our workshops, audits, and design tools help teams uncover biases and operationalize DEI (Diversity, Equity, Inclusion) and sustainability.

Let's Get to Work

Are your products or services leaving people and planet behind?

As we create and introduce new solutions to the world, we often forget to ask: Who might benefit that we haven't considered? Who are we leaving behind? And what impact are we having on the planet?

Traditional design practices rarely prioritize populations that are historically underrepresented, and rarely consider environmental impact and future generations.

At Pause and Effect, we help you create resilient products and services that generate a sense of belonging.

A prosthetic leg kicking an elevator floor button. In u shape with dandelion spores floating.
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Who we've worked with

EhOn Website New Tab
Outschool Website New Tab
Jillian Harris Website New Tab
MODO Website New Tab
BC Pension Corporation Website New Tab
Ethos Lab Website New Tab
Prospera Credit Union Website New Tab
The Atelier Collective Website New Tab
TEC Canada Website New Tab
The Mama Coach Website New Tab

We are a team of anti-oppression consultants, designers, and eco futurists. We believe that organizations have the power to create access, change systems and radically reimagine possibilities through thoughtful and responsible design. If the system has been designed to oppress, it can be redesigned to liberate.

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How we help

Your customers and employees want change. We help you design resilient products, services and workplaces by bringing inclusive and climate friendly perspectives to the table.

Icon of the earth, people, and a plant.

Build better products:

Inclusive design as a concept can appear to be very “theoretical”. We provide tangible design tools, side by side coaching, market research, and co-design facilitation to help teams gain product insight and apply a DEI and sustainability lens as they work.

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Level up your DEI strategy:

Your DEI strategy shouldn’t stop at recruitment. Diversity, equity and inclusion is most effective when it is operationalized and woven into the fabric of your organization at every level. Through consultation with your leadership, employees and customers we help co-create a robust, data driven strategy that brings DEI to life.

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Educate your team:

Our experiential workshops help participants learn and practice inclusive, responsible, and planet-centric design. Workshops are tailored to a wide range of audiences including Product, UX and Innovation teams, HR, and executive audiences.

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Design better:

Our design audits assess the way your team builds. We consider your outputs, how work gets done, what your user data is telling us. Our comprehensive report outlines gaps and opportunities within your design practice that will allow teams to ultimately produce more inclusive and sustainable outcomes.

Get in Touch
Outschool Website New Tab

The Pause and Effect team designed and executed a thoughtful audit of our product development process. They were able to summarize many trends into a cohesive report, helping us concretely identify and name gaps we previously felt but couldn't quite put our finger on. Their audit helped us begin important conversations on how we can create a more inclusive customer experience at Outschool. We were so happy with the audit that we are continuing to work with Pause and Effect to address some of the product, research and marketing gaps they identified.

Jing Jin

Design Lead

Contact us and let's get to work.

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